Alternative Dispute Resolution (ADR)
Alternative Dispute Resolution (ADR)
This is the process where we will help you reach a suitable arrangement with the creditor’s representative, or negotiate to settle your debts in order to avoid litigation.

Our Debt Assist experts have the knowledge and experience to negotiate with creditors on your behalf and come to an agreement that is affordable for you. The sooner you contact us, the sooner we can help you.

Remember: As a Legal&Tax member, you can get expert debt advice from our professionals as often as you need, without having to pay more.

Terms and Conditions apply

Included in our legal and funeral plans
We care about our members and want to give you a guiding hand wherever the path of life leads you. For this reason, Debt Assist is included in our legal and funeral plans.

How can Debt Assist help?

  • Our Debt Assist department is operated by professionals who include registered debt counsellors, attorneys and experienced negotiators.
  • We guarantee confidentiality.
  • If you do not wish to be placed under debt review, we can negotiate payment arrangements on your behalf and assist by asking for extensions to avoid repossession of your assets or assess if sequestration may be the best option to relieve your financial stress.
  • We offer you access to unlimited advice, from budgeting to taking out loans.
  • We offer protection from being harassed and pressured by credit providers and debt collectors.
  • We’ll help you restore and improve your credit record profile.

You will pay what you can afford and maintain a dignified lifestyle.

Important information

Unlike debt counselling, the creditor does not have to consent to an ADR arrangement. However, a creditor does have to agree to the terms of a debt counselling contract.

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Debt assistance includes the following services
Overview
Debt doesn’t have to be forever. We’re here to offer you support and knowledge to get you back on track with your finances
Debt Advice
The first step in managing your debt is understanding your personal financial situation so you can learn how to better use your money in the future.
Credit Report
Our Debt Assist experts can help you by communicating directly with the Credit Bureau on your behalf. They will also help you find an affordable way to pay off your debts.
Garnishee
If your salary is being garnished, don’t panic. Our Debt Assist experts can help you reach a settlement and reduce your monthly payments.
ADR
This is the process where we will help you reach a suitable arrangement with the creditor’s representative, or negotiate to settle your debts in order to avoid litigation.
Repossessions
Our Debt Assist experts have the knowledge and experience to investigate the actions carried out by the creditors and help you avoid repossession.
Debt Counselling
Debt counselling is a legal process, where you apply to have your debt restructured so that you can make everyday payments and still be able to pay off your debt at a reduced instalment amount.