Face-to-face consultations in our Johannesburg branch or by phone nationally
Communication and negotiations with other parties on your behalf
Advice on any legal matter
The following are some of the situations that may require legal advice and assistance:
If a member is arrested after hours within a metropolitan area, we’ll get a lawyer to you. We can also reimburse you for legal fees on condition you have a justified and valid defence and provided all the conditions of the policy have been met.
If you are in an emergency or traumatic event such as an accident or an incident that results in a death, you will have access to our after-hours emergency legal advisor. This service is for emergency situations only, and normal day-to-day requirements for legal advice (for example labour or civil matters) will be serviced during office hours only.
We provide unlimited debt and budgeting advice as well as free access to your annual credit report. We will facilitate debt negotiations, credit report disputes, ID theft and Debt Review.
Services provided by Legal&Tax
Main members who have been retrenched from their jobs are entitled to a 6-consecutive month premium holiday on their policy, provided their premiums have been fully paid for the previous 12 months
Main members who have been unfairly dismissed from their jobs are entitled to a 6-consecutive month premium holiday on their policy, provided their premiums for this plan have been fully paid for the previous 12 months
Mothers taking maternity leave will enjoy a 4-consecutive month premium holiday on their policy as main members, provided their premiums for this plan have been fully paid for the previous 12 months.
We believe in being your lifelong companion. In emergencies or times of stress, we’re the ones to call.
With Trauma Assist you get emergency medical response and transportation, as well as telephonic nursing assistance and trauma counsellors available to support you.
Services provided by ER24
The most common exclusions are prior events (i.e. pre-existing matters), business matters, family matters and deliberate criminal acts.
Read the full policy document detailing the terms, conditions and exclusions. Please remember that even if your matter is not covered, we are always here to help with free advice.
Articles, videos, guides & templates about your legal rights.
The legal hub offers all you need to stay informed.