Why Legal&Tax exists
We provide our members with affordable subscription-based services that give members access to professional advice, assistance and insurance cover. For a small monthly fee, you get a lifelong companion to help you protect the things you love and fight for the things that really matter.
We have a focussed suite of products ranging legal expense insurance, funeral policies and hospital cash-back cover. These are complimented by a range of value-added services spanning tax, debt, trauma, educational assistance & more.
We believe that our approach enables us to be your and your family's lifelong companion
Legal&Tax was started in 1998 with the main aim of providing people with legal and tax assistance that was both affordable and professional. Since then there have been many moments where we have come together to help make a real difference in people’s lives, something this company always strives to achieve and something I’m extremely proud of.
To date we have helped almost 600 000 members.
In 2013 we launched our commercial and employee benefits business, Solace Benefits providing businesses with support solutions while proactively educating their employees and providing them with support to tackle life's challenges.
This company’s future is bright because of its people. We don’t just hire the most qualified individuals; we look for great minds, with great attitudes – when great attitudes come together, great things happen.
Benjy Porter: CEO”
We need to continue being ourselves. We have never been competitor-centric. All we want is a team of great people to fulfill their potential in being the very best they can be. If we achieve our internal goals and continuously be true companions to our customers, especially in life’s complexities, competition becomes irrelevant.
It is important that we always care. By caring, we focus on each other’s needs and provide quality service we all deserve.
Legal and Tax activities are underpinned by a set of values that define the character of the way we do business.
We are customer-centric – recognising and valuing each and every one of our customers. We build our products and processes to make their lives better and simpler.
We have a can-do attitude – we strive to find solutions to problems, and implement them.
We are committed to continuous improvement - expecting that existing practices can be improved upon
We are responsible – taking responsibility and accountability for our actions.
We are passionate - aiming to be the most positive and enthusiastic people we know, which in turn reflects in our achievements.
Be open and honest – The most important thing in business and family relationships is trust.
Focus on each other’s needs – We work as one team and respect each other.
Leave a lasting impression of service excellence – We aim to consistently exceed customer expectations.
Personal growth – We continuously strive to improve ourselves in our professional and personal lives
Product and Service growth – We continuously review, improve and expand our range of services.
We view technology as a key enabler of business efficiency.
Financial growth – We continuously grow our financial performance for the benefit of all stakeholders.
We are Courageous
To confront the brutal facts of our current scenario without losing faith that we will prevail in the end.
To have difficult conversations with our colleagues at all levels.
To care and grow when no one is looking.
We challenge ourselves to be better.
We fail fast and are willing to learn and correct.
We are members of our community
We like to do a little bit more than just legal and tax. That’s why we have partnered with organisations that share the same passion and care for people as we do.