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Showing 26 results for Consumer protection
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Legal Feature Image November 2025

Consumer Protection Shopper Guide: Know Your Rights, Shop with Confidence

Before you get swept up in the festive shopping madness, make sure you know what’s really behind those “unmissable” deals.
Article
Legal Rules and Regulations of Winter Feature

Winter Safety Guidelines: Ensuring Your Safety and Comfort

As Winter arrives in South Africa, it's crucial to prioritize safety and comfort. This article provides important guidelines for choosing the right heating options, such as paraffin and LPG, while emphasising the need to adhere to safety regulations. It also offers tips for safely using paraffin and handling LPG cylinders. Additionally, the article discusses responsible practices for open fires, including selecting appropriate materials and maintaining a safe distance from flammable objects. By following these guidelines, readers can ensure their well-being during the colder months.
Article
Man With Debt

COVID-19: Dealing with Debt and Money matters

What to do if you cannot pay your accounts or your rent
Article
VAS No such thing as a free lunch Feature

There is no such thing as a free lunch!

How many times have you heard that there is this “free service” or extra benefit that you get if you pay now, sign up, get registered etc? Let us be the first to tell you that it is not free. You are paying for it somewhere. The cost of that service, product, or “gift” has been worked into your fees somewhere in order to ensure that business doesn’t lose money. It would be great if we got things for free, but inevitably you will get what you pay for.
Article
Consumer rights

Consumer rights explained

As consumers, we have rights when purchasing goods in-store and online. We help you understand these rights and provide you with the steps you can take to ensure that goods purchased meet your expectation.
Article
Legal Cyber scams Feature

10 Tips to protect yourself from Cyber Scammers

Buying second-hand cars, clothes and gadgets online can be a great way to save some cash, but a growing number of clients are coming to us with heart-breaking stories of being scammed and left with nothing. These scams are everywhere and as consumers, we need to protect ourselves. Use this checklist from start to finish every time you want to buy online, and save yourself from the dodgy deals and fake offers that pop up at every turn.
Article
April Deep Etch Legal Freedom Without Justice Is No Freedom At All

Freedom Day & The Right to Justice

Explore the significance of Freedom Day in South Africa and the ongoing challenges in accessing justice
Article
Avoid funeral scams

Avoid funeral cover scams

Funeral policies are there to help soothe the grief of a final goodbye to a loved one. When policies are not what was advertised, it adds to the pain. This month, we outline how you can check that your funeral policy is not a scam.
Article
Rights to reality Feature

Making your rights a reality

We are deeply proud of the South African Constitution and everything it has achieved, and will continue to achieve as long as we are diligent in protecting our rights. We look at the different ways that every South African can protect themselves and their rights, with the correct guidance and support.
Article
Main Feature Image November 2025

LEGAL&YOU NOVEMBER 2025

Consumer protection for Black Friday shopping sprees, spot diabetes red flags, are your policy beneficiaries up to date, and learn how to start 2026 financially fit.
Article
Legal Main Feature Image December 2025

Neighbour Noise Wars: Your Legal Rights During Dezemba

Your guide to managing festive-season neighbour noise- from barking dogs to parties, plus how Legal&Tax and My AI Lawyer protect your rights.
Article
Man With Debt

Debt Dictionary

Got a question about debt? The answer may be here.
Article
How to guidesView all
Adobe Stock 148699287 Copy

Legally Smart Shopping Will Reap Rewards

Holiday time often means shopping time! However, before the bargain-hunting bug hits, read Legal&Tax’s guide to smart spending (and hopefully a little bit of saving too!)
How to guide
Popi Act

Snap, crackle and POPI

We advise you on how to guard your personal information from harmful use.
How to guide
rules of the road driving

The rules of the road

Legal&Tax’s guide to help you rev up your knowledge of how the law helps protect your rights when it comes to vehicles and driving.
How to guide
VideosView all
Debt

Understanding credit life insurance

If you are struggling with financial distress at the moment and are unable to make loan repayments you may have the ability to cover your debts if you are retrenched or due to other life events. Alternatively you need to approach your bank to make alternative payment arrangements. We unpack your options
Video
Holiday Home

What to know when booking your holiday home

With holiday makers planning their end-of-year trips I take a look at your rights and responsibilities in terms of the Consumer Protection Act regarding booking and renting a holiday home, and should the need arise cancelling your booking.
Video
House Rental

Longer-term leasing

Getting ready to move into a new home, or rent your home out to somebody else. Longer-term leases are governed by the Rental Housing Tribunal Act and the Consumer Protection Act.
Video