Why Access to Legal Information is Crucial

Our experience is that many legal issues are resolved when advice and assistance are accessible. Where access to justice may be interpreted to mean costly litigation, access to advice can be the difference enabling you to protect what you love and fight for what matters.

• Combating vulnerability: In a country plagued by gender-based violence and exploitation, accessible legal services can protect and empower vulnerable individuals.
• Addressing urgent needs: Many South Africans have faced disputes recently, underscoring the need for accessible legal advice and support.
• Empowerment through Knowledge: Access to legal advice and assistance ensures individuals can resolve issues efficiently, reducing the need for formal case filings.

Sources:

1. In 2022/23 Legal Aid SA provided legal advice to 209 962 persons
2. International legal aid group
3. Stats SA - Governance and Access to Justice
4. UN Sustainable Development Goal 16

How we bring access to life

During July we are offering unpaid access to My AI Lawyer, enabling anyone to ask up to four unpaid questions. On Mandela Day (18 July 2024) South Africa will unlock unlimited access to My AI Lawyer for the entire day, giving them the ability to ask as many questions as they need to. Try My AI Lawyer.

In an effort to ensure ongoing access we are sharing our knowledge base and legal expertise through our information hub (which includes hundreds of articles, videos and infographics), providing insights on a wide range of legal matters - (View our legal hub). We will be creating awareness on a range of legal matters via our social channels.

Join us in promoting access to justice this July

We invite media houses and journalists to create awareness about My AI Lawyer and share our info-hub content to help South Africa access trustworthy legal advice this Madiba month. This initiative is a step towards ensuring access to justice for all, powered by AI technology and backed by expert human legal advisors.

My AI Lawyer - Digital when you want it, Human when you need it™

We’ve kept inclusivity at the heart of the process - My AI Lawyer operates on WhatsApp - where 94% of South Africa's internet users communicate daily. That means you have a lawyer in your pocket
accessible, anywhere, anytime. When human assistance is required, My AI Lawyer seamlessly hands the matter over to one of Legal&Tax’s highly qualified legal advisors.
Not sure where to start? We have prepared examples of questions you could ask My AI Lawyer.

Why My AI Lawyer Stands Out

• Trust and security: Deployed on Microsoft Azure, My AI Lawyer ensures world-class security and data protection.
• Empowering clients: This service empowers clients by providing legal knowledge, handling sensitive questions with compassion, and facilitating transitions to human lawyers when necessary.
• Accurate and up to date: Our AI is constantly updated with South African law and precedent, providing accurate, reliable, and jargon-free advice.
• User satisfaction: Since its launch, My AI Lawyer has answered more than 80 000 questions with a high satisfaction rating.
• Recognition: My AI Lawyer, developed in partnership with Legal Interact, won the 2024 Microsoft Global Changemakers award for its innovation and potential.
  Lilian Barnard, President of Microsoft Africa, remarked, “We are excited and optimistic because it brings hope to Africa. We believe this technology can give us an upward trajectory when it comes to the African economy.” "My AI Lawyer represents a significant step towards a future where legal aid is a right, not a privilege," said Raphael Segal, Director of Legal Interact

With Legal&Tax you’re not alone

We offer affordable subscription-based services that provide access to professional advice, assistance, and insurance cover. For a small monthly fee, you get a lifelong companion to help protect what you love and fight for what matters.

Legal and Tax Services (Pty) Ltd is an Authorised Financial Services Provider, FSP No. 28566

Contact:

Daren Cohen, General Manager, Legal&Tax
Email: darrenc@legalandtax.co.za
Phone: +27 (11) 242 5356