HealthCare Plan
HealthCare Plan
R 250 per month
R 250 per month

Get a hospital cash back payout of up to R20 000

Get a hospital cash back payout of up to R20 000

Cash-back when admitted to hospital

Payout of R2 000 per day up to 10 days, per family, per year. The member needs to have been admitted to hospital for 48 hours or more to qualify for the payment.

24/7 telephonic nurse assistance on call

Unlimited access to a nurse on call through the call centre. Members can make use of the unlimited, 24/7 call centre to get medical advice and receive nurse counselling. The call centre provides support and advice throughout the treatment process.

  • Pre- and post-test counselling for chronic diseases (including, but not limited to, HIV).
  • Symptom assessment and advice
  • Pre-surgical counselling and advice
  • Child and baby care

Call the nurse whenever you are feeling sick and/or if you are in pain. The nurse on call will be available to assist you and give you advice.

Emergency medical response and transportation

Your plan includes private emergency medical response and transportation to the nearest medical facility. This life saving benefit is unlimited.

Transportation to medical facilities is provided in life-threatening circumstances as assessed by the medical team on call.

Call for an ambulance when your life is in danger and if you are in need of immediate medical attention.

Trauma counselling

Unlimited, telephonic support and trauma counselling following a traumatic event.

  • This includes, but is not limited to: exposure to armed robbery; household fire; death of a spouse or child; trauma from suicide and/or mental health issues; hijacking; serious assault; rape; serious motor vehicle accident; diagnosis of a life-threatening illness.

Members who experience family related problems requiring counselling will be referred to specialist agencies

Access to an online health hub
Frequently asked questions

How many family members are covered on the plan?

The main member, their legal spouse, plus up to five children under the age of 18 can be covered on one HealthCare plan.

Are there pre-screening requirements?

No. There are no exams or tests required before signing up.

Are pre-existing conditions covered?

Yes. There is a twelve month waiting period for pre-existing conditions.

Is there a waiting period for claims?

For admissions due to an accident, there is one-day waiting period.

For admissions due to an illness, there is a three-month general waiting period and a twelve-month waiting period for pre-existing conditions.

How does a member claim?

You can claim by calling 0860 587 587 or by SMSing “Claims” to 31690.

Does a member have to use the cash back for medical use?

No. This cash does not need to be spent on medical requirements unless the member wishes to do so. The cash back funds are paid directly into the beneficiary’s bank account.

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