WELCOME TO TRAUMA ASSIST

Trauma Assist by Legal&Tax gives you peace of mind and the comfort of knowing that if you or a family member are the victim of a medical emergency – help is just a phone call away. 

Trauma Assist is a breakthrough in mobile emergency assistance. It is a telephonic panic service that links your cell phone to a 24-hour emergency call centre.  

In an emergency, you would press your pre-selected panic number saved on your mobile phone and the Trauma Assist emergency call centre will phone you back and help with your emergency from start to completion.  

Our emergency call centre operates 24 hours a day, 7 days a week and is run by professionally trained and highly experienced crisis managers, using the latest location-based services.

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Legal Pocket+: Included

Legal Gold & Legal Prestige: For an additional R52p/m

Legal Prestige+: Included

How does it work?
1.
Look out for the SMS you will receive when you join.
2.
You MUST save this to speed dial.
3.
In an emergency, press the allocated button on your phone, and a crisis manager will call you within 30 seconds.

TRAUMA ASSIST WILL ENSURE THAT:

  • You’ll never have to remember an emergency number
  • You’ll never be alone in an emergency
  • With the push of a button on your cell phone, you’ll have access to all the support services you need in an emergency

HERE IS WHAT IS INCLUDED IN YOUR TRAUMA ASSIST PACKAGE:

  • Emergency telephonic help, 24 hours a day, 7 days a week.
  • Unlimited telephonic trauma counselling and support following a traumatic event by a qualified trauma counsellor.
  • Face to face trauma counselling is limited to R10 000 in total per annum for immediate family members and is limited to R5 000 per family member.
  • Unlimited access to a 24/7 nurse on call. The call centre provides support and advice throughout the treatment process for pre- and post-test counselling for chronic diseases (including, but not limited to, HIV), symptom assessment and advice, pre-surgical counselling and advice and child and baby care.
  • Private ambulance response to the scene of the emergency. We will arrange transport to the nearest medical facility that is appropriate to your specific emergency.
  • Access to the helpful Health Hub filled with articles, videos and every day health tips ranging from diet and fitness to disease and lifestyle guidance.
  • Referrals to doctors and medical facilities.

HOW DO I ARRANGE MY TRAUMA ASSIST PACKAGE WITH LEGAL&TAX?

Call Legal&Tax now on 0860 587 587 or SMS "Help" to 31690 to arrange your Trauma Assist benefit. Our consultants are waiting for your call.

PLEASE NOTE:

  • Cost incurred and arrangements made independently of the Trauma Assist package will not be reimbursed.
  • Partners and benefits may change from time to time.
  • If Telkom lines are down in an emergency, call 084 124 to access the Trauma Assist emergency call centre.
  • Terms and Conditions apply.
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